I’ve not hidden my hatred for VRU’s (especially voice-recognition ones) and phone mazes in the past.  I will actively seek a way to break the VRU’s programming and escape to a live human even if the designers have purposely tried to prevent this.

So it was interesting to discover that there’s a small database out there of hints on ways to break out of the phone maze to get to a human.  The site is called “find-a-human”.  It doesn’t have a lot of entries yet, but it offers a way to sent your entries to the author for inclusion.  It’s also interesting to note that the database is actually hosted on Intuit’s servers.  I wonder how long it will take them to discover it and “discourage” this use…